In order to speed up web browsing, web browsers are designed to download web pages and store them locally on your machine in an area called the “cache”. When you visit the same page for a second time, the browser speeds up display time by loading the page locally from its cache on your phone or computer instead of downloading everything again. This sometimes results in less than current versions of web pages being displayed.

If you believe that you are seeing a less than current version of a page, find your browser in the list below and click the button to learn how to clear your cache.

MOBILE BROWSERS

Android

The process to clear your cache, cookies, and history may differ depending on the model of your Android device and your browser. However, you should be able to clear your cache and data from your application management settings menu:

  1. Go to Settings and choose Apps or Application Manager.
  2. Swipe to the All tab.
  3. In the list of installed apps, locate and tap your web browser. Tap Clear Data and then Clear Cache.
  4. Close/Quit all browser windows and re-open the browser.

Chrome for Android

  1. Tap Chrome menu > Settings.
  2. Tap (Advanced) Privacy.
  3. From the “Time Range” drop-down menu, select All Time.
  4. Check Cookies and Site data and Cached Images and Files.
  5. Tap Clear Data.
  6. Close/quit all browser windows and re-open the browser.

Safari for iOS

  1. Open your Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data and confirm.
  4. Exit/quit all browser windows and re-open the browser.

Chrome for iOS

  1. Tap Chrome menu > Settings.
  2. Tap Privacy.
  3. Tap Clear Browsing Data.
  4. Choose the data type you want to clear.
  5. Tap Clear Browsing Data.
  6. Close/quit all browser windows and re-open the browser.

DESKTOP BROWSERS

Chrome

  1. In the browser address bar, enter: chrome://settings/clarBrowserData
  2. In the Basic tab select all three options:
    • Browsing history
    • Cookies and other site data
    • Cached images and files
  3. From the “Time range” drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.
  4. Click CLEAR DATA.
  5. Exit/quit all browser windows and re-open the browser.

Firefox

  1. From the History menu, select Clear Recent History.
    If the menu bar is hidden, press Alt to make it visible.
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to “Details”, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  4. Click Clear Now.
  5. Exit/quit all browser windows and re-open the browser.

Microsoft Edge

  1. In the top right, click the Hub icon (looks like star with three horizontal lines).
  2. Click the History icon (looks like a clock), and then select Clear all history.
  3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
  4. After the “All Clear!” message appears, exit/quit all browser windows and re-open the browser.

Internet Explorer 11

  1. Select Tools > Safety > Delete browsing history….If the menu bar is hidden, press Alt to make it visible.
  2. Deselect Preserve Favorites website data, and select:
    • Temporary Internet files or Temporary Internet files and website files
    • Cookies or Cookies and website data
    • History
  3. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
  4. Exit/quit all browser windows and re-open the browser.

Opera

  1. From the Opera menu, select Settings, then Privacy & Security, and then Clear browsing data….
  2. In the dialog box that opens, from the “Obliterate the following items from:” drop-down menu, select The beginning of time.
  3. Select the following:
    • Browsing history
    • Download history
    • Cookies and other site data
    • Cached images and files
  4. Click Clear browsing data.
  5. Exit/quit all browser windows and re-open the browser.

Safari 8 and later

  1. From the Safari menu, select Clear History… or Clear History and Website Data….
  2. Select the desired time range, and then click Clear History.
  3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.